The U.S. Bulk Transport team has worked to make our Online Safety Course viewing process as seamless as possible. However, questions about this service may arise. Below are answers to some of the most frequently asked questions about our Online Safety Course service. For additional information, contact info@usbulktransport.com // vferloin@usbulktransport.com.
I bought a video training course several months ago and can't find the email with the link in it?
Click on the "Your Courses" tab and enter your email. You will receive an email with links to all of your purchased inline video training courses.
How long do I have to watch the video?
You will have 12 months from the time of purchase to complete the video.
If I stop the video mid viewing, will the system remember where I left off or do I have to start all over again?
The system will remember where you left off, making it convenient to start and stop viewing as needed.
My video paused and will not advance. What should I do?
Epic Web Studios
Attn: Online CLE System
901 French Street
Erie, PA 16501
Phone: 814-746-6987
E-mail: cle@epicwebstudios.com
Technical support is available Monday - Friday from 8:30 a.m. - 4:30 p.m.
I am having technical problems watching the video
Please ensure that your device meets all of the requirements listed on the Technical Requirements page. If you meet the requirements and still find yourself having issues, please consult our Contact Page or contact us using the following information:
Epic Web Studios
Attn: Online CLE System
901 French Street
Erie, PA 16501
Phone: 814-746-6987
E-mail: cle@epicwebstudios.com
Technical support is available Monday - Friday from 8:30am - 4:30pm.
If I am having problems with purchasing the online video training course, whom should I contact?
Director of Safety
Vince Ferloin
205 Pennbriar Drive
16509 Erie, PA
Phone: 800.609.6611
Email: info@usbulktransport.com // vferloin@usbulktransport.com
Still have other questions? Contact Us
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